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Terms of service

The rules for buying and using our software and this site.

Last updated: 13 November 2026

These terms apply when you use rotaidem.com, buy or use our software (such as HeavyPro and RotaHub), or use our Discord server. Please read them; by creating an account or buying you agree to them.

Who we are
Rotaidem

Your account

  • You must be at least 13 years old. If you are under 18, you need a parent's or guardian's permission to buy.
  • Give correct details and keep your password safe. Your account is personal and may not be shared.
  • You can delete your account at any time under My account.

Buying

  • The price on the product page is the total you pay, in the currency shown. There are no extra fees at checkout.
  • Payment is taken by Stripe when you order. You get your licence key straight away, by email and under My account.
  • Because you get the key right away, you agree at checkout that your 14-day right of withdrawal ends once you activate it. Until then you can cancel for a full refund. See the refund policy.
  • Discount codes and sale prices apply only as stated, and only until the date shown.

Your licence

  • You get a personal, non-transferable licence to use the software on the number of computers shown for the product (usually 2). Copyright stays with us.
  • You may move the licence to a new computer by deactivating an old one.
  • You may not resell, share, crack, copy, or redistribute the software or keys, or try to get around the licence check.
  • We may revoke a licence that is shared, resold or obtained by fraud (for example a charged-back payment).

What the software does

HeavyPro changes how your joystick input reaches Microsoft Flight Simulator. It does not change aircraft or simulator files. It needs Windows and Microsoft Flight Simulator 2024; see compatibility. Flight simulation software is for entertainment and training at home, not for real-world flight training.

Updates and support

We provide updates and support for the software you bought, in line with the product page. We may change or end a product; if we do, the version you have keeps working with its licence.

Our responsibility

If the software does not work as described, you have the rights consumer law gives you: we will fix it, or if we cannot, refund you. Apart from that, and as far as the law allows, we are not liable for indirect losses. Nothing in these terms limits your statutory rights as a consumer.

Community rules

In our Discord and anywhere you post: be respectful, no spam, no piracy or key sharing, nothing illegal. Moderators may warn, time out or remove people who break the rules.

Site content

Text, images, logos and names on this site belong to Rotaidem or are used with permission or under licence. Microsoft Flight Simulator is a trademark of Microsoft; we are not affiliated with Microsoft. Aircraft names belong to their owners.

Disputes and law

Swedish law applies, but you keep the protection of the consumer law of the country where you live. Contact us first so we can sort it out. You can also turn to the Swedish National Board for Consumer Disputes (ARN, arn.se) or the EU's online dispute platform.

Changes

We may update these terms. Changes do not affect purchases already made. If a change matters, we tell you before it applies.