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Support

Answers to common questions, and how to reach us.

Frequently asked questions

Which simulator does HeavyPro work with?

Microsoft Flight Simulator 2024 on Windows 11 (64-bit).

Does HeavyPro change my aircraft?

No. It does not modify aircraft files, flight models or aerodynamic forces. It only shapes the stick and rudder input it passes to the simulator.

How do I set up my controls?

In MSFS, bind your stick and pedals to Elevator Axis, Aileron Axis and Rudder Axis. Start HeavyPro, load a flight and move the stick once. The status panel will show the route as active.

What happens when the autopilot is on?

HeavyPro passes your input through unchanged whenever the autopilot is engaged, the app is switched off, or a flight is loading.

Where do I find my licences?

Log in and open My account. Your orders and licences are listed there.

Email support

We usually reply within two working days.

Eliaz@rotaidem.com

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